News Updates

OVHcloud GRA Multi-Region Compute Instance Brief Outage Resolved

10 days ago

OVHcloud reported a brief Public Cloud Compute incident affecting GRA4, GRA5, GRA7, GRA9, and GRA11. Some instances in GRA5, GRA7, GRA9, and GRA11 were unavailable from 05:17 to 05:26 UTC. The disruption was attributed to an unexpected underlying infrastructure malfunction and has been resolved.

OVHcloud GRA Compute Instances Unreachable Brief Outage Resolved

14 days ago

OVHcloud reported a Compute Instance disruption across multiple GRA zones (including GRA1/3/4/5/7/9/11), with some instances unreachable. Impact window: 2026-10-09 18:23–18:37 CST. Root cause was described as an unexpected infrastructure malfunction; the incident is resolved.

OVHcloud Cold Archive Access Errors Resolved

16 days ago

OVHcloud reported a Cold Archive incident affecting RBX-ARCHIVE. Customers temporarily saw 503/500 errors when accessing Cold Archive around 2026-10-07 12:36–13:20 UTC. The incident is marked resolved.

OVHcloud EU-WEST-PAR Object Storage S3 Latency Restored

14 days ago

OVHcloud reported Object Storage S3 latency in EU-WEST-PAR (zones A/B/C) on 2026-10-08. Service was fully restored from 2026-10-08 18:14 UTC, with monitoring still active. This is separate from the earlier October 7 S3 error incident in the same region.

OVHcloud EU-WEST-PAR Object Storage S3 Errors Resolved

15 days ago

OVHcloud reported that Object Storage S3 in the EU-WEST-PAR region returned 503/500 errors and elevated latency from 09:24 to 09:56 UTC on October 7 (17:24–17:56 Beijing time). Customers temporarily had trouble accessing buckets and objects. The cause was a related dedicated-server incident triggered by a cooling system issue. The incident is resolved.

OVHcloud EU and CA Object Storage S3 Disruption Resolved

16 days ago

OVHcloud Object Storage S3 in its EU and CA regions returned 503/500 errors when accessing buckets and objects from 20:36 to 21:41 (Beijing time) on October 7. The outage was caused by an unexpected underlying infrastructure malfunction. It also knocked on to Managed Kubernetes Service and Managed Private Registry from 21:00: customers could not create or update clusters or add nodes, and could not push or pull private registry images in GRA7, GRA9, BHS5 and EU-WEST-PAR, though existing clusters and workloads kept running. Running compute instances and volumes were not affected. All services were fully restored at 21:41.

OVHcloud GRA Object Storage S3 Disruption Recovered

20 days ago

OVHcloud reported an Object Storage S3 incident in the GRA region beginning 2026-10-03 02:00 UTC. Customers may have seen 500/503 errors when handling objects (especially deletions). Root cause was a hardware issue involving loss/instability of two servers. Service was fully restored at 04:27 UTC; the status page moved to Monitoring at 04:47 UTC.

OVHcloud Schedules Logs Data Platform Legacy Auth Decommission

23 days ago

OVHcloud scheduled a Logs Data Platform maintenance on 2026-12-17 13:00–19:00 UTC to permanently decommission the legacy authentication system and complete the move to OVH IAM. Customers should migrate identities, roles, and tokens before that date to avoid access disruption. Affects BHS and GRA.

OVHcloud Resolves DE1/DE2 Compute Instance Unreachability

23 days ago

OVHcloud Public Cloud reported some Compute instances in DE1/DE2 (LIM) temporarily unreachable from 11:00–12:37 UTC on 2026-09-30. Root cause linked to related network maintenance. Incident marked resolved at 12:45 UTC.

OVHcloud Schedules Multi-Region Block Storage Maintenance

24 days ago

OVHcloud scheduled maintenance on Block Storage as part of a software upgrade. Window: 2026-09-30 06:00–14:00 UTC. Regions: BHS5, EU-WEST-PAR-A, EU-WEST-PAR-B, EU-WEST-PAR-C, GRA11, GRA7, SYD1, and UK1. During the window, customers may experience temporary performance degradation. Notice posted 2026-09-29 14:56 UTC.

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